CRM Software Dubai – Customized CRM for Businesses Across the UAE

Zarina CRM centralizes everything. Eliminate the chaos of spreadsheets, agendas, countless tabs, and scattered emails.

Our automated CRM solution helps companies in Dubai, Abu Dhabi, and across the UAE streamline their business processes and gain a competitive edge over those using fragmented tools. With a one-time payment, you receive a lifetime license — no extra fees, just an efficient and sustainable investment for your business.

Trusted by leading businesses in Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Ajman, and Fujairah across the UAE region:

Trusted CRM Software in Dubai and across the UAE
CRM Software Dubai

CHOOSE THE RIGHT CRM SOFTWARE FOR YOUR INDUSTRY

Discover the 4 Versions of Zarina CRM Software

Zarina CRM is available in four dedicated solutions — Sales CRM, Services CRM, Medical CRM, and Real Estate CRM — each built to meet the specific needs of businesses in Dubai, Abu Dhabi, Ras Al Khaimah, Ajman,  and across the UAE.

Zarina CRM Sales

CRM software for sales teams. Manage leads, clients, offers, and follow-ups.

Zarina CRM Services

CRM software for service providers. Manage leads, clients, offers, and follow-ups.

Zarina CRM Medical

CRM software for medical centers. Organize patients, schedules, and records.

Zarina CRM Real Estate

CRM software for real estate agencies or independent agents.

Boost Your Efficiency with Zarina CRM Dubai, UAE

Simplify your sales, manage clients effortlessly, and automate your daily tasks — all with one smart, integrated CRM platform designed for businesses in Dubai, Abu Dhabi, and across the UAE.

Dashboard CRM

Dashboard

Real-time visualization of key performance indicators such as total leads, sent offers, payments, and tasks. Predictable actions with Zarina CRM Dubai.

Customer Management CRM

Client Management

Organize and track client relationships while optimizing your sales and communication processes. Manage data quickly and efficiently.

Customer profile

Client Profile

Gather all essential client information in one place — contact details, documents, conversation history, sent offers, and transactions.

Lead management

Lead Management

Create, track, and efficiently manage leads to improve your sales team’s performance and convert more leads into active clients.

Offer Management CRM

Offer Management

Simplify the creation and tracking of offers to boost conversion rates. Monitor progress and optimize your sales proposals easily with Zarina CRM Dubai, UAE.

Product catalog CRM

Product Catalog

Keep all your products and services organized in one place — names, prices, and details — enabling automatic completion in leads, offers, and generated documents.

E-commerce orders

E-commerce Orders

Automatically import orders from connected online stores — no manual actions needed. All information is centralized in Zarina CRM for fast processing.

Billing Management

Billing Management

Easily track and control all incoming payments. View statuses, client details, and financial summaries in one place for a complete financial overview.

PDF documents

PDF Generator

Create repetitive documents in seconds without extra effort. The automated module eliminates manual, time-consuming tasks, ensuring speed and consistency.

Documentation

Documentation

Instantly publish important information about warranties, procedures, or files directly from the CRM — no technical knowledge required.

1-Click Invoicing

1-Click Invoicing

Issue invoices instantly with a single click through direct integration with SmartBill, Oblio, or FGO. Enjoy fast, accurate, and fully automated billing without effort.

Client reviews

Automated Reviews

Automatically send follow-up messages after completed or lost orders to collect real customer reviews. Quickly gain authentic feedback and full visibility.

Notification Center

Notification Center

Stay informed about everything that matters from a single hub — reminders, lead transfers, due dates, and critical events — all under your full control.

Smart Reminders

Smart Reminders

Schedule reminders for any important activity. At the set date and time, receive pop-up alerts and notifications in the Notification Center so you never miss a task.

Follow-Up System

Follow-Up System

Fully automate the follow-up process. Send personalized emails to clients automatically based on previous interactions and activities.

Tasks & Activities

Tasks & Activities

Create and track tasks for each agent. Manage assignments efficiently to improve organization and team performance.

Detailed Reports

Detailed Reports

Monitor lead progress over time with clear, data-driven insights. Evaluate campaign results and measure team performance.

Activity Calendar

Activity Calendar

Plan and organize activities with ease. Schedule meetings, calls, and important events in an intuitive, smart calendar.

File management

File management

Manage client-related documents such as contracts, offers, and PDFs — all searchable and easily accessible in one place.

Support Tickets

Support Tickets

Create and track support tickets effortlessly. Handle client requests and issues quickly with organized, structured ticket management.

How Can Zarina CRM Add More Value and Efficiency to Your Business in Dubai?

Zarina CRM is more than just a client data management tool — it’s a smart solution that helps businesses in Dubai and across the UAE optimize every aspect of their operations. Installed directly on your own server, it gives you full control over the platform and your data security, with no reliance on third-party providers.

Automate Repetitive Tasks

Zarina CRM eliminates repetitive work by automating administrative processes such as lead generation, offer tracking, and status updates. This saves valuable time and reduces errors, allowing your team to focus on more important tasks. Features like Predictive Search and Smart Search enable fast and accurate data entry, improving your team’s efficiency and productivity.

Operational Efficiency

A personalized dashboard gives you real-time visibility into key business metrics — leads, offers, payments, and active tasks. It helps you make faster, data-driven decisions while keeping everything centralized for full operational control. All team activities are managed in one place, ensuring deadlines are met and goals are achieved, providing a clear overview of your company’s performance.

Improved Client Relationships

The ticketing system enables quick and efficient handling of client requests, while automated notifications ensure timely responses to every interaction. Each ticket is tracked and resolved promptly, with personalized follow-ups that strengthen customer engagement and boost conversion rates — turning interactions into success opportunities.

Strategic Decision Analysis

Detailed, customizable reports allow you to track lead performance, deal values, and offer progress. This provides a solid foundation for adjusting sales strategies and improving resource management, helping you identify strengths and areas that need enhancement.

Flexibility and Scalability

Zarina CRM is fully adaptable to your business needs. It can be customized to fit your specific requirements and integrates easily with other software solutions. There’s no user limit — as your team grows, Zarina CRM grows with you, supporting your business expansion effortlessly.

Customized CRM for Your Business

Zarina CRM is designed to fit your business perfectly — customized for your specific industry and workflow. Personalization is included, giving you a CRM that matches your internal processes with no hidden costs. Pay only for the extra features you choose, and enjoy full flexibility.

Dubai Companies that Reached New Levels of Success with Zarina CRM

Riyada Medical Group

"Zarina CRM Dubai helped us centralize all patient data and streamline our daily operations. Appointment scheduling and follow-ups are now fully automated, saving our staff hours every week. The platform has truly improved efficiency and the overall patient experience."

Dr. Amina Al Mansoori

Operations Director
Nasma Properties

"We were looking for a real estate CRM that could handle listings, offers, and client communication in one place. Zarina CRM UAE delivered exactly that. It’s intuitive, customizable, and perfectly fits the fast-paced property market in Dubai."

Khalid Al Rashid

Managing Partner
Altair Capital UAE

"As a financial firm, we needed a secure and reliable CRM to manage client portfolios and track communication. Zarina CRM Dubai provided full data control, automation for repetitive tasks, and insightful reporting — all in one platform."

Faisal Al Hamadi

Head of Operations
Bayadir Consultancy

"Zarina CRM Dubai has become the core of our client management process. From lead tracking to automated invoicing and follow-ups, everything runs seamlessly. It’s flexible, easy to use, and ideal for consultancy firms like ours."

Layla Al Suwaidi

Senior Consultant
Zafira Towers Dubai

"Zarina CRM gave us complete visibility over our projects, sales, and client interactions. The automation features and centralized data have boosted our team’s productivity and helped us close deals faster."

Omar Al Habtoor

Sales Director

Optimize Your Business and Processes

Enhance your team’s performance and streamline your workflows with Zarina CRM Dubai.

Get Zarina CRM